If you ordered multiple chests and one of them is on preorder or backorder, this will prevent the other chest(s) from shipping out because they are all set to ship out in one order. If you would like us to split the shipments so that you receive the completed chests earlier than the backorder/preorder chest then please contact us to do so at 888.271.9224 or firstname.lastname@example.org.
Articles in this section
- How long will it take for my FANCHEST to ship (US only)?
- What is a Preorder?
- Why is my order unfulfilled?
- My package was delivered but it isn't here.
- How do I track my order?
- When will my order ship?
- My order is delayed/Preorders with other chests on the same order
- Shipping Options
- My FANCHEST hasn't arrived