Your package is being shipped via FedEx Smart Post and being delivered by your local postal carrier. If your tracking information says "delivered" but you do not have your FANCHEST, please first contact your local post office to see if they are holding it for you. After you have spoken with your local post office, if they do not have your package, please email us at [email protected] with your 5-digit order number.
Articles in this section
- How long will it take for my FANCHEST to ship (US only)?
- What is a Preorder?
- Why is my order unfulfilled?
- My package was delivered but it isn't here.
- How do I track my order?
- When will my order ship?
- My order is delayed/Preorders with other chests on the same order
- Shipping Options
- My FANCHEST hasn't arrived