My package was delivered but it isn't here.

Your package is being shipped via FedEx Smart Post and being delivered by your local postal carrier.  If your tracking information says "delivered" but you do not have your FANCHEST, please first contact your local post office to see if they are holding it there for you.  If after you have spoken with your local post office and they do not have your package, please email us at with your 5-digit order number.


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